I purchased Bento family licence through the Australian store and heard nothing from the company. No licence and therefore no activation.

No response to emails. It is very difficult to find an email address.

No answer at listed phone numbers - just a pre-recorded message saying no messages can be left.

But of course, they billed my credit card immediately. For customers outside the US, at least, there appears to be no means for getting support or licences from this company - just a means of taking your money.